Social media management

Social media management, handled

A dedicated account team plans, publishes and moderates your channels every week and reports back every month, so your pages stay active without taking over your day.

A Vicinity team member reviewing footage on a laptop

What’s included

Always on, without the overhead

You get an account manager who knows your brand, your approval flow and your community.

  • Monthly content calendar and approvals
  • Scheduling and publishing across platforms
  • Captions, copywriting and hashtags
  • Replies to comments and messages within agreed hours
  • Event coverage with same-week posts
  • Channel set-up: bios, highlights and links
  • Escalation and crisis guidelines
  • Monthly report with recommendations

How it works

A rhythm your team can rely on

  1. Onboarding

    Access, brand guide, tone of voice, approval flow and escalation contacts.

  2. Monthly calendar

    Posts planned a month ahead and signed off in one round.

  3. Always on

    We publish, reply and cover events as they happen.

  4. Report and refine

    A monthly report on reach, engagement and growth, with next month’s tests.

From the channels we run

Posts that keep communities in the loop

Yew Tee CCHalloween 2026 pre-publicity
Yew Tee CCSpring clean promo
Kaki Bukit CCMid-Autumn pre-publicity
Kaki Bukit CCA day in the life of a volunteer
Sembawang Town CouncilNewsletter goes paper-light
Kaki Bukit CCInterest Group Fiesta

Case studies

Channels we manage

Kaki Bukit Community Club: A new Instagram and TikTok presence for a community club

Kaki Bukit Community Club

A new Instagram and TikTok presence for a community club

Strategy, content and account management since January 2026.

Yew Tee Community Club: Event coverage that fills the feed

Yew Tee Community Club

Event coverage that fills the feed

Pre-publicity and highlights for community events.

Sembawang Town Council: Keeping residents informed, one reel at a time

Sembawang Town Council

Keeping residents informed, one reel at a time

Community communications and social video.

Good fit

This is for you if…

  • Your channels go quiet whenever your team gets busy.
  • Comments and messages sit unanswered for days.
  • You run events and want them on your feed the same week.

FAQ

Social media management questions

Do you reply to comments and messages?

Yes, within the hours and response guidelines we agree with you. Anything sensitive is escalated to your team first.

Who approves the posts?

You do. We share a monthly calendar for sign-off, and time-sensitive posts such as event coverage follow a faster approval route you set.

Can you cover our events?

Yes. Our crew films and photographs events and turns them into posts, often within the same week.

Which platforms do you manage?

Instagram, TikTok, Facebook, LinkedIn and YouTube.

Get a proposal

Ready to hand over the day-to-day?

Share your goals, platforms and timeline. We’ll reply with ideas, a recommended plan and a quote.